Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 1-844-987-7368 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Need Assistance? Call 1-844-987-7368

You must choose and maintain the optional liability damage waiver to be eligible for the Optional Preferred Customer Plan.

As a member of the Preferred Customer Plan, you can have peace of mind knowing your rental merchandise is protected while you are renting and even after you own it. You can take advantage of many money saving opportunities like grocery coupons, discounts on automotive services and even savings on health- related services such as prescriptions and eye care.

There are so many benefits in this program that you and your entire family will be able to use it every day! Ask a Store Representative how you can take advantage of these benefits and services that will help make your life easier.

Product Protection
  • For Qualifying Events, Product Protection provides repairs or replacement merchandise and allows members to initiate a new agreement at the same rate and remaining term so they can continue to lease towards ownership without penalty, should they suffer a covered loss.
  • Members of our preferred customer plan who make a valid liability damage waiver claim for fire and smoke damage, windstorm, hail, lightning, flood damage and theft* ("Qualifying Events"), this benefit helps protect the member’s lease agreement(s). Exclusion: Product Protection under the optional preferred customer plan does NOT cover loss or damage suffered from an earthquake.
  • Product Protection is in effect as long as the member is leasing a product and lease payments and membership fees in the plan are paid current.
  • For a covered loss the merchandise must be removed from a locked and secured building with visible signs of forced entry to the exterior.
  • A police report and/or fire report must be submitted for the product protection waiver when applicable.


*Please consult the membership materials for important details and exclusions on this benefit



Paid Out Service

Members receive extended merchandise service protection for up to one year after the leased merchandise is paid off, as long as membership in the program is maintained.
Protection is provided against product failure and mechanical breakdown of the merchandise, not caused by external conditions. Only one membership in the program is required for all paid-out items to be covered. This coverage applies to home electronics, appliances, computers and furniture.

*Please consult the membership materials for important details and exclusions on this benefit

Involuntary Unemployment Payment Protection

This benefit may help your Preferred Customer Plan member with their lease payment(s) in the event they are fired, involuntarily laid off or suspended, out of work due to a company strike, labor dispute, or if their place of employment closes.

The Details:

  • Members are eligible for payment waivers if they were employed full time (at least 30 hours per week) for 6 consecutive months prior to first becoming involuntarily unemployed.
  • The member's lease payment(s) will be waived up to $75 per agreement per month for four months, when a maximum of $1,000 is paid for all lease agreements combined, or until they return to work (whichever occurs first).
  • Payment Waivers apply to the member(s) who are listed on and have signed the lease agreement(s).
  • Must be a member in good standing at the time of unemployment.
  • Must be unemployed for a minimum of 30 days to become eligible for a payment waiver.

  • *Please note that not all members are eligible for all benefits. See the membership materials for important Details, Exclusions & Restrictions that apply for this benefit.


Rebates on Gasoline, Groceries & Utilities:

This program puts money back into your wallet!
With program membership, you can save up to $200 a year on everyday purchases such as gas, groceries and utilities:

  • Receive up to $25 in rebates per quarter for qualifying grocery purchases.
  • Receive up to $15 in rebates per quarter for qualifying utility bills.
  • Receive up to $10 in rebates per quarter for qualifying gasoline purchases.

  • *Must be an active, current member for 90 days.
    *Please consult the membership materials for important details on this benefit


Telemedicine:

There are times when it is difficult to get into a doctor's office, illnesses can occur in the middle of the night, or sometimes a Preferred Customer Plan member may just have a question that doesn't require an office visit. In all of those circumstances, and many more, telemedicine is a convenient solution, saving your customer member time and money. Your customer member and their immediate family will have 24/7/365 access to board certified doctors by phone. Best of all: Consults are at no cost to the member.

Valuable Consumer Discounts & Services
  • Retail Pharmacy Savings*
  • Vision Care & Eyewear Savings*
  • Lab Services*
  • Savings on Roadside Assistance
  • Car Service Discounts
  • Savings on Rental Cars
  • Grocery Coupon Savings
  • Discounted Hotel Lodging
  • Floral Discounts
  • Discount Entertainment Tickets
  • and so MUCH MORE!

*The Discount Health Benefits in this program are NOT insurance, health insurance or a qualified health plan under the Affordable Care Act. The plan provides discounts only at participating providers and pharmacies. This program will provide a savings over the normal cost for services.

Ask a Store Representative how you can take advantage of these benefits and services that will help make your life easier.